1. write a small introduction on Change is a constant element of today’s organizational environment and how they face forces from employees at the beginning with citation ( references from PDF) 2. Describe the methods Microsoft uses to support positive change. (Change process: pre-change, during change and post-change periods. Identify the sub-phases of each of these phases. Sub-phases should include technical aspects such as a survey to be conducted before the change as well as behavioral aspects such as break the rule & be courageous) Present the above change process with a real or a hypothetical example from your workplace In Microsoft they change from using skype to Microsoft team pls explain the process 3. Discuss how effective Microsoft’s efforts are in achieving positive change.( productivity, team work,…..)