1. The contribution of operations management to the achievement of organisational objectives: 5 Marks
• strategic objectives, at least two of:

2. The relationship of operations management to other main organisational functions (these can include marketing and sales, accounting, information communication technology services (ICTS), administration, etc). Remember that you can use an example of a real business to help illustrate your answer. 5 Marks

3. The role and responsibilities of the operations manager 10 marks