The single greatest instrument of change in today’s business world and one that is creating major uncertainties for global economy and the nature of business is the advancement of mathematical algorithms and their related sophisticated software. Machines are communicating with other machines without human intervention, learning through artificial intelligence and making consistent decisions based on prescribed rules and processed through algorithms.

1- Discuss the nature and structure of a business algorithm.

2- Discuss how this technology connects the corporation to the customer experience, speed decision-making, flatten the organization and force the creation of new performance metrics.

3- Discuss three organizations that are successfully using algorithm technology to their competitive advantage.