memo has a header that clearly indicates who sent it and who the intended recipients are. Pay particular attention to the title of the individual(s) in this section. Date and subject lines are also present, followed by a message that contains a declaration, a discussion, and a summary. In a standard writing format, we might expect to see an introduction, a body, and a conclusion. All these are present in a memo, and each part has a clear purpose. The declaration in the opening uses a declarative sentence to announce the main topic. The discussion elaborates or lists major points associated with the topic, and the conclusion serves as a summary. Watch this video: (Links to an external site.) After watching the Mustang Jeans video, consider what went wrong in the video interaction? Write a one-page memo addressed to either person in the video. Discuss the video and some general suggestions for intercultural communication based on what you saw in the video.